Desktop CARE Plus

Expert Support at Every Step

Valid from October 1, 2025

1-Year CARE Plus Coverage included with Purchase of Rapid Shape 3D printer or post-processing devices

CARE PLUS Package available for purchase for year 2 & 3

Enjoy a full year of expert onboarding, training, and support – keeping your Rapid Shape system running smoothly and reliably from day one.

90-Day Coach with Rapid Shape Digital Workflow Specialist
Expert available for remote onboarding and continued workflow training
Ongoing Expert Remote Support
Access to workflow guides, troubleshooting tools, and expert technical assistance
Customer Portal Access
Manage and view the status of the devices as well as monitor consumption
Annual sensor-send in service
Annual professional calibration and maintenance of sensors to ensure optimal accuracy
Full Repair Coverage
Comprehensive Self-Repair-Kits and remote repair services included
Hot Swap
Immediate device replacement to minimize downtime included

Start your journey with confidence. Book your personalized onboarding session to get the most out of your Rapid Shape printer from day one.

Need support with your system? Our service team is here to help with maintenance, troubleshooting, and technical requests.

Discover guides, tutorials, and videos to help you improve your 3D printing skills and get the most out of your Rapid Shape solutions.

Terms & Conditions