PRO 30 – Onboarding Process

Thank you for choosing the PRO 30. To get you quickly started, we guide you through the steps from unboxing to printing.

How to unbox and set-up your PRO 30? Please watch the video below for instructions.

Customer Portal Registration

Get access to your printer live data and keep your PRO 30 up to date. Our Customer Portal is designed to optimize your 3D printing experience with essential tools, real-time insights and comprehensive support. If you don´t have a Rapid Shape Customer Portal Account yet, then please follow the instructions in the video.

Your Benefits at a Glance

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Seamless Documentation of Print Jobs

Track every detail of your prints, including start and end times, material usage, parameter sets, and the specific device used.

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Real-Time Printer Status

Monitor the live status of each registered device, including ongoing print jobs, completed prints, and current material in use.

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Comprehensive Performance

OverviewAnalyze your devices’ productivity, track usage, and optimize your production workflow.

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Register your Device

By registering your device, you start the warranty coverage and the communication between your device and the Customer Portal.

You are now ready to begin the main preparations, such as filling printing material into the reservoir, and start printing. Your PRO 30 will guide you smoothly through these steps.

Coming soon!

PRO 30 – Printer Handling

PRO 30 – How to – Light Calibration

These instructions describe the procedure of how to perform a light calibration by using and ACCS Sensor.

PRO 30 – How to – Adjust Build Platform Parallelism

Learn how to adjust the parallelism of the build platform to ensure perfect prints.

Coming soon

PRO 30 – How to – Clean Reservoir

Keep your PRO 30 ready to go with our Clean Reservoir Function. This feature creates a peelable cured layer that traps residual cured resin bits after a failed print, protecting your reservoir and ensuring your next print succeeds.

Coming soon

For additional information and videos, log into our Knowledge Center
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If you need further help with your device, contact our Customer Support by creating a ticket for you device in the Customer Portal