CARE Plans
for Desktop 3D Printers
Available for 3D Printers:
PRO 20, D30+, HA30+, S30+, I30+
Available for Post-Processing:
PRO wash, PRO cure
Worry Less, Print More: Comprehensive CARE Plans for Your 3D Printing Journey
Maintenance is essential to keeping production tools at peak performance—which is why our CARE Plans deliver seamless, expert service and proactive device maintenance, ensuring your tools are always ready when you need them most.
Free Services
Coverage Period
Unlimited
Free Support Services
Access to latest software updates
Customer support ticket system
Access to Knowledge Center
Customer Portal Access
Live device view monitoring and reporting for print jobs and resin consumption
Support Access
5 days max. response time
CARE
Coverage Period
1 Year
Free Support Services
Access to latest software updates
Customer support ticket system
Access to Knowledge Center
Customer Portal Access
Live device view monitoring and reporting for print jobs and resin consumption
Priority Support Access
4 hours max. response time
Service phone hotline available
Device Validation
Sensor-send-in service
Dedicated support for device software updates
Annual remote validation
Device validation certificate
CARE Plus
RECOMMENDED
Coverage Period
1 Year
Free Support Services
Access to latest software updates
Customer support ticket system
Access to Knowledge Center
Customer Portal Access
Live device view monitoring and reporting for print jobs and resin consumption
Priority Support Access
4 hours max. response time
Service phone hotline available
Device Validation
Sensor-send-in service
Dedicated support for device software updates
Annual remote validation
Device validation certificate
Repair Savings
1st repair free
50% discount for all repairs thereafter
Hot Swap
within max. 3 days
incl. all logistics costs
