PRO 20 – Onboarding Process

Thank you for choosing the PRO 20. To get you quickly started, we guide you through the steps from unboxing to printing.

How to unbox and set-up your PRO 20? Please watch the video below for instructions.

Customer Portal Registration

Get access to your printer live data and keep your PRO 20 up to date. Our Customer Portal is designed to optimize your 3D printing experience with essential tools, real-time insights and comprehensive support. If you don´t have a Rapid Shape Customer Portal Account yet, then please follow the instructions in the video.

Your Benefits at a Glance

Image showing Rapid Shape Customer Portal Print Job Overview
Image showing Rapid Shape Customer Portal Live Status of all 3D Printer
slide 1
Image Slide 2
Seamless Documentation of Print Jobs

Track every detail of your prints, including start and end times, material usage, parameter sets, and the specific device used.

Image Slide 2
Real-Time Printer Status

Monitor the live status of each registered device, including ongoing print jobs, completed prints, and current material in use.

Image Slide 2
Comprehensive Performance

OverviewAnalyze your devices’ productivity, track usage, and optimize your production workflow.

previous arrowprevious arrow
next arrownext arrow

Register your Device

By registering your device, you start the warranty coverage and the communication between your device and the Customer Portal.

Install Print Studio

To create your print jobs, please install Print Studio, accessible through Customer Portal. As powerful slicing software it is designed to simplify your 3D printing workflow.

Please watch the Print Studio Tutorial to prepare and send a first print job to your printer.

You are now ready to begin the main preparations, such as filling printing material into the reservoir, and start printing. Your PRO 20 will guide you smoothly through these steps.