Industrial CARE Plus
Expert Support at Every Step
North America: USA, Canada
Valid from October 1, 2025
1-year Industrial CARE Plus included
Applicable for D50+, D90+, D100+, RS cure XL*
Industrial CARE Plus | CARE Plus Year 1 |
On-site Installation & Training 1.5 days on-site and 1.5 days remote - expert equipment setup and hands-on training to ensure your team is confident and ready for production from day one |  |
90-Day Remote Coach with Rapid Shape Digital Workflow Specialits Continued remote expert training | |
On-site Preventative Maintenance 2x per Year (6 Month Intervalls) On-site preventive maintenance to maximize uptime (On-site repairs included if necessary) | |
Customer Portal Access Manage and view the status of the devices as well as monitor consumption | |
Annual Remote Device Calibration via RS Support Incl. Sensor-send-in for recalibration | |
Ongoing Remote Expert Support Access to workflow guides, troubleshooting tools, and expert technical assistance | |
Full Repair Coverage Including parts, labor and freight | |
Hot Swap Immediate Device replacement (incl. freight) | |
*RS cure XL CARE Plus includes on-site installation and 6 month follow-up maintenance visits only in combination with a Rapid Shape Industrial 3D printer
Industrial CARE Plus or CARE – Year 2 & Beyond
Applicable for D50+, D90+, D100+, RS cure XL starting year 2
Industrial CARE Plus | CARE Plus Optional for Year 2&3 | CARE Optional Year 2 & 3 and Beyond |
Continued Remote Training & Support with Digital Workflow Specialist | | |
On-site Preventative Maintenance 2x per Year (6 Month Intervalls) | | |
Customer Portal Access Manage and view the status of the device as well as monitor consumption | | |
Annual Remote Device Calibration via RS Support Incl. Sensor-send-in for recalibration | | |
Ongoing Remote Expert Support Access to workflow guides, troubleshooting tools, and expert technical assistance | | |
Full Repair Coverage Including parts, labor and freight | |  |
Hot Swap Immediate Device replacement (incl. freight) | | |
