Industrial CARE Plus
Expert Support at Every Step
Asia, Africa, Europe, Middle East, Oceania, South America
Valid from October 1, 2025
1-year Industrial CARE Plus included
Applicable for D50+, RS cure XL*
Industrial CARE Plus | CARE Plus Year 1 |
On-site Installation & Training 1.5 days on-site and 1.5 days remote - expert equipment setup and hands-on training to ensure your team is confident and ready for production from day one |  |
90-Day Remote Coach with Rapid Shape Digital Workflow Specialits Continued remote expert training | |
On-site Preventative Maintenance 2x per Year (6 Month Intervalls) On-site preventive maintenance to maximize uptime (On-site repairs included if necessary) | |
Customer Portal Access Manage and view the status of the devices as well as monitor consumption | |
Annual Remote Device Calibration via RS Support Incl. Sensor-send-in for recalibration | |
Ongoing Remote Expert Support Access to workflow guides, troubleshooting tools, and expert technical assistance | |
Full Repair Coverage Including parts, labor and freight | |
Hot Swap Immediate Device replacement (incl. freight) | |
*RS cure XL CARE Plus includes on-site installation and 6 month follow-up maintenance visits only in combination with a Rapid Shape Industrial 3D printer
Industrial CARE Plus or CARE – Year 2 & Beyond
Applicable for D50+, RS cure XL
Industrial CARE Plus | CARE Plus Optional for Year 2&3 | CARE Optional Year 2 & 3 and Beyond |
Continued Remote Training & Support with Digital Workflow Specialist | | |
On-site Preventative Maintenance 2x per Year (6 Month Intervalls) | | |
Customer Portal Access Manage and view the status of the device as well as monitor consumption | | |
Annual Remote Device Calibration via RS Support Incl. Sensor-send-in for recalibration | | |
Ongoing Remote Expert Support Access to workflow guides, troubleshooting tools, and expert technical assistance | | |
Full Repair Coverage Including parts, labor and freight | |  |
Hot Swap Immediate Device replacement (incl. freight) | | |
Schedule Onboarding
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Contact for Service Requests
Need support with your system? Our service team is here to help with maintenance, troubleshooting, and technical requests.
Learning Resources
Discover guides, tutorials, and videos to help you improve your 3D printing skills and get the most out of your Rapid Shape solutions.
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