Desktop CARE Plus
Expert Support at Every Step
Valid from October 1, 2025
Asia, Africa, Europe, Middle East, Oceania, South America
Applicable for ONE, PRO 20, PRO 30, WASH, CURE
CARE PLUS Package available for purchase for year 2 & 3
Enjoy a full year of expert onboarding, training, and support – keeping your Rapid Shape system running smoothly and reliably from day one.
- 90-Day Coach with Rapid Shape Digital Workflow Specialist
Expert available for remote onboarding and continued workflow training - Ongoing Expert Remote Support
Access to workflow guides, troubleshooting tools, and expert technical assistance - Customer Portal Access
Manage and view the status of the devices as well as monitor consumption - Annual sensor-send in service
Annual professional calibration and maintenance of sensors to ensure optimal accuracy - Full Repair Coverage
Comprehensive Self-Repair-Kits and remote repair services included - Hot Swap
Immediate device replacement to minimize downtime included*
Contact for Service Requests
Need support with your system? Our service team is here to help with maintenance, troubleshooting, and technical requests.
Learning Resources
Discover guides, tutorials, and videos to help you improve your 3D printing skills and get the most out of your Rapid Shape solutions.
Terms & Conditions
